Sanjeevani Parivar ("we", "us") respects your privacy. This policy explains what information we collect when you use our website sanjeevaniparivar.org or our WhatsApp number, why we use it, and the choices you have.
Who we are
Sanjeevani Parivar is a public trust in Vasai, Maharashtra, India. Its legal name is "संजिवनी परिवार संस्था, नालासोपारा (प)" (Sanjivani Parivar Sanstha, Nalasopara (W)), registered under the Bombay Public Trusts Act, 1950 with the Charity Commissioner, Palghar Division.
Information on our website
- The website has no accounts, logins or advertising. We do not use tracking cookies or analytics tools.
- The contact form opens a message in your own email app. We receive the email you choose to send (your name, email address and message) and use it only to reply.
- When you make a personal invitation, the guest name you type stays in your browser. It is not sent to us or stored.
- The website is hosted on GitHub Pages. To serve pages, their servers may record your IP address and browser details in technical logs.
Information on WhatsApp
We use Meta's WhatsApp Business Platform to send invitations and updates about our programmes. For this we hold:
- Your WhatsApp phone number and WhatsApp profile name
- The messages you send us
- Your consent to receive messages, or your request to stop them
- Delivery and read status of our messages, as reported by WhatsApp
How we use it
- To send invitations, reminders and changes for our programmes (for example ग्राहक पेठ, the lecture series and workshops)
- To reply to your questions and messages
- To keep a record of who has agreed to receive messages and who has opted out
We message only people who have agreed to hear from us. We never sell or rent your information or use it for anyone else's marketing.
Stopping messages
To stop our messages, reply "STOP" (or "थांबवा") on WhatsApp, or email us. We will then stop sending you programme messages.
Who we share it with
- Meta Platforms (WhatsApp): messages pass through the WhatsApp Business Platform, and Meta processes them under its own terms and privacy policy.
- Our volunteers: only the trust members and volunteers who send and answer messages can see this information.
- Authorities, where the law requires it.
How long we keep it
Your number stays on our list while you receive our messages. When you opt out or ask us to delete your data, we remove it from the list, keeping only what we need to make sure we do not message you again. Message history is deleted after 12 months.
Security
Only authorised trust members can use our WhatsApp account and tools. We take reasonable care to protect your information, but no system on the internet can be guaranteed fully secure.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask to see the information we hold about you, correct it, delete it, or withdraw your consent. Email us and we will respond within 30 days.
Children
We do not knowingly collect information from children under 18 without a parent's consent. If we learn that we have, we will delete it.
Changes to this policy
We will update this policy before starting any new use of personal information (for example registrations or donation receipts over WhatsApp). The date at the top shows the last change.
Contact
For any question, complaint or request about this policy, email sanjeevani.parivar@gmail.com.